Enter our Partner Business ID which is: 327333407614823
In the popup window, choose the page(s) you wish to give us access to, select Page Admin in the dropdown menu:
On the same screen, click the Ad Accounts tab, select your ad account then choose Ad account admin as the role in the dropdown
Click Assign Assets
Note:If your Ad Account is not appearing in your Business Manager, but you do have an existing Ad Account setup. It’s likely that you haven’t linked your Ad Account to your Business Manager. If this is the case, follow the steps below to link the two:
Click Accounts and click Ad Accounts.
On the right side of the page, click the + Add button.
Choose Add Ad Account from the dropdown to claim this ad account under your Business Manager
In the popup window, enter the ad account ID and click the Add Ad Account button to complete the process
(To find your ad account ID, go to Ads Manager, here you should see the ID number for your ad account under the ID column)
Once done, follow the steps below to grant us access to your Ad Account:
Click the Assign Partner button on the right hand side
Choose the Ad account admin role and copy the shareable link
Click Close
Send us this generated link as soon as possible
B. Provide us access to your Business Manager (no Ad Account setup)
If you are currently using Facebook’s Business Manager but you’re new to Facebook advertising, then first step is provide Content First access to your Business Manager. Once that’s done, then you’ll need to setup a new Ad Account, link that to your Business Manager and then provide us access to this new Ad Account.
Enter our Partner Business ID which is: 327333407614823
In the popup window, choose the page(s) you wish to give us access to, select Page Admin in the dropdown menu:
Click Assign Assets
Step 2: Setup a new Ad Account and link it to your Business Manager
Click Accounts and click Ad Accounts.
On the right side of the page, click the + Add button.
Choose Create a new ad account from the dropdown to add a new ad account:
Enter your business name as your Ad account name
Make sure to select the correct Time zone and Currency (you can’t change this down the track)
Click Create Ad Account to finish the process
Note: All new businesses are able to create 1 ad account. Once there is active spend on your ad account, you can host a maximum of 5 ad accounts. There's currently no option to request additional ad accounts.
Step 3: Provide us access to this new Ad Account
Once the ad account is created, you’ll need to provide us access to this new account. Here’s how:
On the same screen (under Accounts > Ad Accounts), click the Assign Partner button on the right hand side
Choose the Ad account admin role from the dropdown and copy the shareable link
Click Close
Send us this generated link as soon as possible
Step 4: Add your billing & payment information
First complete your Ad Account Info and here’s how:
Navigate your Business Manager menu to find Settings and click.
Fill in all the blanks by entering your company’s name, address, and other relevant information.
Once complete click Save Changes
To add your billing & payment info:
On the same screen, click the Payment Settings tab on the left hand side:
Under Payment Method, enter your billing information by clicking on Add Payment Method
Enter your Credit Card or PayPal information, then hit Continue.
You should now be all set.
C. Provide access when you don’t have Business Manager
If don’t have Business Manager setup but have done advertising on Facebook before it means you are still use the legacy Ads Manager interface. If that’s the case, follow the steps below to provide us admin access to your Page as well as your Ad Account.
Step #1. Add Content First as an admin to your Facebook Page
Login to the Facebook account that gives you admin access to your Facebook page.
Click Settings at the top of your Page (not the settings of your personal profile).
Click Page Roles in the left column.
Type "facebook@contentfirst.com.au" or "Adam Fasttrack" in the text box and click Editor to select "Admin" from the dropdown menu.
Click Save and enter your password to confirm.
Once you’ve done the steps above we will receive a notification, at which point we will accept the invite to become an admin of your page.
Important: if you own multiple pages, please repeat the steps above to add us to EACH page.
Step #2. Add Content First as an admin to your Facebook Ad Account
Add Content First’s Facebook account as your Facebook friend. Find us by searching for “Adam Fasttrack” in the search bar and request to add us as your Facebook friend.
Once we accept your friend request, go to Account Settings in your Ads Manager:
In the Ad Account Roles section, click Add a Person and enter “Adam Fasttrack”
Select Ad Account Admin and click Submit.
D. You’re new to Facebook advertising and don’t have Business Manager
If this is the first time that you advertise on Facebook and you don’t have Business Manager setup, we highly recommend that you have one setup. You can follow the steps here to sign up for a Business Manager account. Once that’s done, please make sure to follow the steps here to claim your page (if you have one currently) so your page is linked to your Business Manager.
Once that’s done, follow the steps in Section B to provide us access to your Business Manager and setup your Ad Account.
If you need help with setting up a Business Manager account, send us an email to support@contentfirst.com.au and we can get this setup for you. There are two options:
Option #1 - We can create an account on your behalf then provide you with full admin access and make you the ownership of the account
Option #2 - We set it up directly under your Facebook account in which case we’ll need the login to your Facebook. You can change your password later or share your login using a password sharing tool such as LastPass.
Please indicate which option you prefer in the email and provide relevant login access.
E. I’m not sure if I have a Business Manager account
If you’re not sure if you have a Business Manager account setup, there are two options:
Option #1 Provide us the username and password of your Facebook account so we can look into this for you. You can change your password later or share your login using a password sharing tool such as LastPass.
Option #2 Follow the steps in Section C to provide us access to your Facebook Page and your Facebook Ad Account.
To give us access to your Google Ads account you will need to share your Customer ID.
Owners have full control over properties in Search Console. They can add and remove other users, configure settings, view all data, and use all tools. If you want to give someone more limited permissions, add them as a user instead.
To add an owner
Choose a property in Search Console.
Click the gear icon , then select Users & Property Owners.
Click the Manage property owners link.
In the Verified owners section, click Add an owner. Note that any owners you add are actually delegated owners, not verified owners.
Type the email address of the owner you want to add, then click Continue.
The new owner can now add the new property to their Search Console account, where it will be automatically verified.
To delete an owner
You cannot permanently delete a verified owner (someone who as verified their ownership of a property), only a delegated owner, unless you also remove the verified owner's token from the source (for example, remove the HTML tag from the page or the token from the app manifest).
Choose a property in Search Console.
Click the gear icon , then select Users & Property Owners.
Click the Manage property owners link.
In the Verified owners section, click Unverify next to the owner you want to remove. The change should take effect very quickly.
B. Add or remove users
A property can have a maximum of 100 full or restricted users.
To add a user
Choose a property in Search Console.
Click the gear icon , then select Users & Property Owners.
Click Add a new user.
Type the email address of the user you want to add and select the type of user.
Click Add.
The property will be added to the new user's Search Console account automatically.
To delete a user
Choose a property in Search Console.
Click the gear icon , then select Users & Property Owners.
Select the user to delete and click Delete. The change should take effect very quickly.
C. Add or remove associates
A property can have a maximum of 100 full or restricted users.
To add an associate
If someone wants to associate with your Search Console website you will get a request with instructions emailed to you about how to add the associate.
To delete an associate
Choose a property in Search Console.
Click the gear icon , then select Associates.
Select the associate to delete and click Delete. The change should take effect very quickly.
To give us access to your Google Webmaster Tools account you will need to add our email address as a user:
webmaster@contentfirst.com.au
Follow these instructions:
Step 1. Sign into Google Webmaster tools at Google.com/webmasters.
Once signed in you'll see your site, or a list of websites that have been verified using Google Webmaster Tools.
Step 2. Click the Manage Site Button and Choose Add or remove Users.
A list of Users and Site Owners will appear. There are two types of users that you can add to your Google Webmaster Tools account: Restricted and Full.
Site owners always have complete control over all settings in Webmaster Tools. A Full user can change most settings and take most site actions like submitting a new URL to Google's search index. Restricted users in Google Webmaster Tools are generally restricted to view only permissions.
Step 3. Click Add a New User
Be Careful of who you give full access to. Google Webmaster Tools are powerful and can have a significant impact on improving or ruining your Website's performance.
Step 4. Enter the User's Email, Select the Permission level and click Add.
To give us access to your Google Ads Manager account you will need to add our email address as a user:
Click the tool icon in the upper right corner of your account.
Under “Setup,” click Account access.
Click the plus button .
Under “Accounts,” your manager account is selected by default as the account that you’re inviting users to. If you’re an administrative owner of other accounts, you can click the drop-down menu to invite users to other accounts you manage.
Select an access level.
Enter the new user’s email address.
Click Send invitation.
You’ll see your invitee under “Pending invitations” in the “Users” page under “Account Access.” Your invitee will need to accept your invitation and create their own Google Ads sign-in using the email address you sent the invitation to, or another of their choosing. You'll be notifed when your invitee responds.
Click the tool icon in the upper right corner of your account.
Under “Setup,” click Account access. Beneath “Pending invitations” (if you have any), you’ll see a list of users with account access. Find the user that you want to change the access level for.
In the “Access level” column, place your cursor the current access level for the user. Click the drop-down arrow and select a new access level.
Click the tool icon in the upper right corner of your account.
Under “Setup,” click Account access. Beneath “Pending invitations” (if you have any), you’ll see a list of users with account access. Find the user that you want to remove from your manager account.
In the “Actions” column, click Remove access.
Check your access level
Click the gear icon in the top corner of your manager account and choose Account settings.
Click Account access from the side navigation.
Find your email address and check the "Access level" column.
Invite a user to a manager account
To invite someone to access your manager account and choose their access level:
Click the gear icon in the top corner of your manager account and choose Account settings.
Click Account access from the side navigation.
Click the +Users button.
Enter the new user’s email address, name (optional), and choose an access level
Click Send invitation.
Your invitee will need to accept your invitation and create their own AdWords sign in using the email address you sent the invitation to, or another of their choosing. They won’t be able to use an email address that’s already associated with an AdWords account. We’ll notify you when your invitee responds.
After accepting the invitation, they will also need to confirm the email address.
After the invitee has accepted and confirmed their email address, you must confirm and grant the invitee access to your account. To do this, click the gear icon in the top corner of your account, then click Account settings.
Click Account access from the side navigation and confirm their access to your account by clicking Grant access.
See pending invitations and users with access to the manager account
To see who you’ve invited to the account and who already has account access:
Click the gear icon in the top corner of your manager account and choose Account settings.
Click Account access from the side navigation.You’ll see “Pending invitations,” if there are any. and a list of “Users with account access.”
Revoke or resend a pending invitation
Click the gear icon in the top corner of your manager account and choose Account settings.
Click Account access from the side navigation.You’ll see any “Pending invitations,” if there are any.
To revoke or resend a pending invitation from here, click the Actions drop-down menu in the “Pending invitations” section and choose either option.
Download the user access report
If you want to see all the users who have access to a manager account or its linked accounts, you can download a user access report. Here's how to download the report:
Click the name of the Partner you want to remove and click Remove Partner
Tools & Apps
These are the tools & third-party applications you need to have access to in order to complete and maintain this sub-system or work instruction.
Instagram App
Facebook
Prerequisites & Guides
Make sure there is an existing verified Instagram account. If you'd like someone to be able to promote on your Instagram Business Profile, you'll need to give them a role on the Facebook Page that's connected to your business's Instagram account.
Before you are able to give someone a role on a page, you'll need to be an admin of that page.
Give Content First access to your Facebook Ad account:
Click All Tools and select Ad Account Settings. You may be asked to re-enter your password.
Scroll to the Ad Account Roles section, click Add a Person and then enter webmaster@contentfirst.com.au.
Use the dropdown menu to choose Advertiser and then click Submit.
Note 1: Adding people to your advertising account doesn't give them permission to log in as you or see things on your profile or Feed that you haven't shared with them.
Provide Content First with the login information for your instagram account
After logging in to the account, Content First will need to confirm identify and prompted to do this the first time we try to promote.
Add and remove listing owners and managers
Owners of listings can invite additional users to own or manage a listing. Adding owners and managers lets users share management of a listing without having to share personal account information.
Only an owner can add or remove users. However, a manager may remove himself or herself from a listing. Google Groups can't be added as managers or owners of listings.
If you have multiple locations, open the location you'd like to manage.
Click Users from the menu.
In the top right corner, click the "Invite new managers" icon .
Enter Content First's email webmaster@contentfirst.com.au
Select the user’s role by choosing Owner, Manager, or Communications manager.
Click Invite. Invitees will have the option to accept the invitation and immediately become listing owners or managers.
This window displays all active owners and managers, as well as people who have been invited to become owners or managers. You can cancel pending invitations by clicking the X in the row with the invitation you want to remove.
Open the Google My Business app.
Tap the three dash menu icon in the top-left corner.
Tap Manage users.
Tap the plus icon + in the top-right corner.
Enter Content First's email webmaster@contentfirst.com.au, then tap the plus icon + to the right of their name.
Select their role by tapping Owner, Manager, or Communications manager in the menu that appears.
This page displays all the active users as well as people who have been invited to become owners or managers. You can cancel pending invitations by tapping the three dot menu icon next to the invitation you want to remove, then tapping Remove .
You can also change a the role of a user by tapping the three dot menu icon next to their name and tapping Edit role. Select their new role by tapping it in the menu that appears.
This following document sets forth the Privacy Policy for the Content First Pty Ltd website, https://www.contentfirst.com.au/.
Content First Pty Ltd is committed to providing you with the best possible customer service experience. Content First Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Content First Pty Ltd customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Content First Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Content First Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Content First Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us
Content First Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
When an invitation is accepted, the owners of the listing will be notified via email. All users in the account can view the names and email addresses of the owners and managers of the listing.
If you have multiple locations, open the location you'd like to manage.
Click Users from the menu.
Click the X in the row of the person you'd like to remove.
If you can't click the X in the person's row, it could mean that:
You're trying to remove the primary owner from the listing. Transfer primary ownership to someone else, then remove the user from the listing.
You're signed in as a manager. Only owners can remove other owners and managers
Open the Google My Business app.
Tap the three dash menu icon in the top-left corner .
Tap Manage users.
Tap Remove.
Tap the three dot menu icon next to the name of the user you'd like to remove, then tap Remove in the menu that appears.
Tap OK to remove the user from the listing.
When a user is removed, they'll be notified via email.
When you remove a user, that person will no longer be able to edit business information or take any administrative actions for the listing. However, all of their past responses to reviews, posts, comments, and other actions will remain intact.
Send this AdWords Customer ID to us. We will then request access to your account. Once this is done, you will receive an email asking you to accept request
Accept AdWords invitation and grant Content First access
Click on the wrench icon on the top menu on the right
Click on account access
Then click on Managers and you will see a list of pending invitations.
Then in action column on the right accept the invitation.
Michael Haggarty
"...We have seen exceptional growth in lead generation from our online sources due to Content First's knowledge and expertise and the traffic being driven to our site has never been better... We highly recommend any business wishing to improve their online marketing business to get in touch with the team at Content First."
Dan Honkanen
"It was a pleasure working with the guys at Content First. Well organized and great communication."
Chrissy Roil
"...I would just like to say a massive THANK YOU for all your hard work to date! The last 6 months have been very hectic and your team have pulled off launching two websites, two CRMs and maintained our digital media strategy! Your customer service and communication is professional, prompt and also friendly and very helpful. Please spread the gratitude to your team for their amazing work and I look forward to continuing working with you all as we go from strength to strength!"
Max Loan Solution
"Adam provided some excellent advise on google adwords and SEO strategies for my new mortgage business. Excellent digital marking strategist. Highly recommended."
Mark Finnegan
"...We've been working with Adam, Cassie and the team at Content First for the last 5 years. Over this time we've seen our leads increase across every channel YOY including AdWords, Facebook, Content Marketing & SEO. We're getting a great conversion rate on our landing pages and the CRM automation and Xero integration have streamlined how we operate. I sometimes have to remind myself that these guys are not our own internal marketing team, it's that seamless."